WhatsApp customers in India can now get entry to DigiLocker using the authorities's MyGov Helpdesk chatbot. This could allow users to create and authenticate their DigiLocker account in addition to down load documents which include PAN card, driving licence, and coverage policy files, among others, by way of directly using the immediate messaging app. DigiLocker is alleged to have over a hundred million registered customers who have issued over five billion documents so far. The brand new improvement will permit customers to get their reputable documents on their mobile gadgets, with out requiring them to download the devoted DigiLocker app or getting access to its internet site.
Citizen engagement platform MyGov on Monday introduced the replace of the MyGov Helpdesk on WhatsApp to bring access to the DigiLocker carrier.
The usage of the update, WhatsApp users in India will now be able to get admission to DigiLocker by way of sending a message pronouncing "DigiLocker" at +ninety one-9013151515 at the messaging app. It'll convey alternatives to allow users create and authenticate their DigiLocker account as well as download documents, namely PAN card, riding licence, CBSE class 10 passing certificate, class 10 marksheet, elegance 12 marksheet, vehicle registration certificates (RC), coverage policy of -wheeler, and existence and non-existence coverage policy.
Just like the DigiLocker app and website, users gaining access to the carrier via WhatsApp will be required to provide their Aadhaar quantity for authentication. As soon as the Aadhaar variety is given, the chatbot will validate it with a one-time password (OTP) to let you down load documents from the messaging app.
"providing DigiLocker services at the MyGov Helpdesk is a herbal progression and a step in the direction of offering residents with simplified get entry to to important offerings thru WhatsApp's clean and on hand platform," said Abhishek Singh, MyGov CEO, President and CEO NeGD, MD and CEO digital India agency (DIC) of the government, in a organized announcement.
Released in March 2020, MyGov Helpdesk, which is called MyGov Coronavirus Helpdesk, on WhatsApp, crossed 1.7 crore customers in 10 days of its debut. It changed into initially added to create attention and assist people in the course of the COVID-19 outbreak in the u . S . A .. But, the government regularly made it for providing e-governance services. The chatbot changed into developed through Jio structures subsidiary Haptik.
The MyGov Helpdesk is alleged to be accessed by using over 80 million humans. It's been used to down load over 33 million vaccine certificate and for booking tens of millions of vaccination appointments, the government platform stated.